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Reservation and Cancellation Policy
Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly.
Check-in time is 3:00 PM, Check-out time is 11:00 AM.
Special conditions : Pay 20% room fee to reserve the room , balance pay when you stay !
Check-in time is from 15:00 Hrs on the day of arrival and check-out time on day of departure is 11:00 Hrs.
Cancellations should be made directly with the hotel , guest can cancel free of charge until 15 days before arrival. A cancellation fee equal to one (1) nights tariff will apply for cancellations made within 14 days of arrival.
For failed cancellations or no-show, a no-show fee equal to 100% tariff will apply.
All cancellations are to be sent in writing to the hotel reservations department and to be duly acknowledged by the reservations department.
It is mandatory for guests to present valid photo identification upon check in.
Room rates calculated are as per presently applicable taxes, however any subsequent government levies will be charged additionally.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Any food and beverage or alcohol purchased from outside and carried into the property will not be permitted as per resort policy.
Refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the booking.