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Reservation and Cancellation Policy
Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly.
Check-in time is 3:00 PM, Check-out time is 11:00 AM. Special conditions: Pay a 50% room fee to reserve the room, and balance payment on arrival! Check-in time is from 15:00 Hrs on the day of arrival and check-out time on the day of departure is 11:00 Hrs. Cancellations Policy:- (1st April to 31st October) - Booking can be canceled free of charge until 7 days before arrival. A cancellation fee equal to one (1) night's tariff will apply for cancellations made within 7 days of arrival. For failed cancellations or no-shows, a no-show fee equal to a 100% tariff will apply. Cancellations Policy:- (1st November to 31st March except 28th December to 3rd January) - Booking can be canceled free of charge until 14 days before arrival. A cancellation fee equal to one (1) night's tariff will apply for cancellations made within 14 days of arrival. For failed cancellations or no-shows, a no-show fee equal to a 100% tariff will apply. Cancellations Policy:- (28th December to 3rd January) Booking is Non - Refundable / Nor cancelable / Modification not allowed.For failed cancellations or no-shows, a no-show fee equal to a 100% tariff will apply. All cancellations are to be sent in writing to the hotel reservations department and are to be duly acknowledged by the reservations department. Child Policy:- • Up to two children under the age of 0 - 12 years can share their parent’s room using existing bedding at no additional cost, an extra bed (single) can be provided for a child with an extra charge of INR 1500 net per night inclusive of all taxes. • Children above 12 years will be treated as an adult and triple occupancy charges will apply if accommodated in the same room. It is mandatory for guests to present valid photo identification upon check in. Room rates calculated are as per presently applicable taxes, however, any subsequent government levies will be charged additionally. We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error. Any food and beverage or alcohol purchased from outside and carried into the property will not be permitted as per resort policy. Refund shall be initiated within 48 hours of receiving the request and the payment would be credited as early as possible via the same mode as used while making the booking. |
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